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  1. Veľkoobchod Kesi
  2. Privacy Policy

Privacy Policy

PRIVACY POLICY AND COOKIES

ONLINE STORE

hurtownia-kesi.pl

  1. This Online Store privacy policy (hereinafter: the "Policy") is for information purposes only, which means that it is not a source of obligations for Online Store Customers (it is not a contract or regulations).

  2. All words, expressions and abbreviations appearing on this website and beginning with a capital letter (e.g. Seller, Online Store) should be understood in accordance with their definition contained in the Regulations of the Online Store available in the Online Store www.hurtownia-kesi.pl

  3. In the event of doubts or contradictions between the Policy and the consents given by a given person, irrespective of the provisions of the Policy, the basis for taking and determining the scope of activities by the Administrator are always the consents or provisions of law voluntarily given. In the event of such a conflict between the Policy and the content of information clauses provided by the Administrator when collecting personal data (usually under forms in the Online Store), information that the Customer should follow is provided to him as part of the said information clauses.

Who is the administrator of your data?

The administrator of personal data collected:

  • via the Online Store (including the use of cookies or similar technology) or other communication channels with the Customer;

  • obtained on the basis of customer activity on the Internet in front of pages, subpages and profiles belonging to hurtownia-kesi.pl

is MARWELO Spółka z ograniczoną odpowiedzialnością with its registered office in Tuszyn (95-080), al. Jana Pawła II 63, KRS: 0000570794, NIP: 7312049557, REGON: 362216828, share capital: PLN 1000000 body authorized to represent the company in the person of Velat Kilinc - president of the board, e-mail: info@hurtownia-kesi.pl

hereinafter referred to as the "Administrator" and being also the Seller.

The Data Protection Inspector at MARWELO Limited liability company based in Tuszyn is the body authorized to represent the company in the person of Velat Kilinc - president of the board.

You can contact our data protection officer by e-mail: info@hurtownia-kesi.pl

If you give additional consent, our partners may also be administrators of data obtained on the basis of your activity on the Internet using technologies such as cookies.

How do we care about your data?

The Customer's personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (Journal of Laws EU.L No. 119, p. 1) (hereinafter also: "GDPR") and other currently applicable, i.e. throughout the entire period of processing of certain data, provisions of the law on the protection of personal data. Personal data means information about an identified or identifiable natural person (hereinafter referred to as "Personal Data"). An identifiable natural person is a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name and surname, identification number, location data, online identifier or one or more specific factors determining physical, physiological, genetic, mental, the economic, cultural or social identity of the natural person.

The administrator takes special care to protect the interests of data subjects, and in particular ensures that the data collected by him are:

  • processed in accordance with the law, fairly and transparently for the data subject;

  • collected for specific, explicit and legitimate purposes and not further processed in a way incompatible with those purposes;

  • adequate, relevant and limited to what is necessary for the purposes for which they are processed;

  • correct and updated as necessary;

  • stored in a form that enables identification of the data subject for no longer than is necessary for the purposes for which the data are processed;

  • processed in a way that ensures adequate security of Personal Data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures.

Being aware of the importance of customer privacy, the Administrator protects not only visitors to the Online Store, but also Customers who have provided the Administrator with their Personal Data using other communication channels, i.e.

  • the website https://www.facebook.com and any other websites marked or co-marked with the Facebook brand (including subdomains, international versions, widgets and versions for mobile phones), whose operating principles are based on regulations available in particular at https://www.facebook.com/legal/terms, provided respectively by Facebook Inc. or Facebook Ireland Limited (hereinafter also: "Facebook Website"), including using the Facebook Lead Ads function aimed at direct marketing of the Administrator's own products or services. The rules for the protection and use of Personal Data by Facebook are available, e.g. at: https://www.facebook.com/policy.php. The Administrator has no influence on the content of legal regulations of the Facebook Website, including those regarding Personal Data. 

  • applications enabling the Administrator to conduct advertising campaigns as part of Facebook, including competitions.

For what purposes information about you is used?

The purpose and scope of data processed by the Administrator result from the consent of the Customer or legal provisions and are clarified as a result of actions taken by the Customer in the Online Store or as part of other communication channels with the Customer. For example: (I) Customer Personal Data may be processed in order to grant, present or give him offers and promotions dedicated to him as much as possible to his preferences only if the Customer has given his consent (unavailable to persons who do not consent expressed); (II) if the Customer decides not to purchase via the Online Store, and only makes reservations for selected Products through it, his Personal Data will not be disclosed to the carrier performing the shipment at the request of the Administrator.

Possible purposes of processing Customer Personal Data by the Administrator are in particular:

  • conclusion and implementation of the Contract for the Provision of Services (Account) or taking action at the request of a future Customer before its conclusion (we process your data to maintain your Account, so that you can enjoy the benefits that it offers, e.g. placing orders without having to fill out forms each time, access to purchase history, manage your consents on the website etc. and enable you to use other services available on our website);

  • conclusion and implementation of the Sales Agreement or taking action at the request of a future Customer before its conclusion (Your personal data are needed for the implementation of your order and performance of the concluded contract - in particular, confirmation of its submission and booking or sending the selected product to you, as well as if necessary contact you regarding this matter);

  • receiving and processing complaints; 

  • conducting the competition, in particular selecting the winners and the implementation of prizes;

  • presenting advertisements, offers or promotions (discounts) regarding the products or services of the Administrator and his partners (the current list of which is given as part of the Online Store) intended for all recipients, including sending advertisements by e-mail;

  • assessment and analysis of customer activity and information, including as part of automated processing of Personal Data (profiling), to present general advertisements, offers or promotions (discounts) regarding the products or services of the Administrator and his partners in a manner tailored to the interests a given Customer (without significantly affecting his decisions) and market and statistical analyzes;

  • pursuing claims and defense against claims, including third parties - if you use most of the functionality of the Online Store and Application;

  • compliance with legal obligations arising from regulations, e.g. tax and accounting, especially in the case of paid contracts;

  • conducting correspondence with clients, including replying to clients' messages.

What information do we use about you?

The Administrator may process in particular the following Customer Personal Data:

  • using the Online Store:

    • Personal Data provided in the form when registering the Account, placing Orders in the Online Store (in particular: name and surname; e-mail address; contact phone number; address [street, house number, apartment number, zip code, city, country], address of residence / conducting business / registered office [if it is different from the delivery address], bank account number, company name and tax identification number [NIP]) and other data collected while using the Online Store; 

    • Personal Data provided to participate in competitions;

    • other data, in particular obtained on the basis of the Customer's activity on the Internet, in mobile applications belonging to the Administrator, including obtained via the Online Store or other communication channels with the Customer, using cookies and similar technologies,

  • supplementing the data contained in the Facebook Lead Ads form, the User provides the Administrator with the Personal Data indicated in the form each time, which may include in particular: name, surname, e-mail address, telephone number;

Are you obliged to provide us with your data and what are the possible consequences of not providing it?

Providing Personal Data by the Customer in the Online Store is voluntary, however it is necessary to use certain functionalities of our store, for example, to place an Order by the Customer and settle it (conclusion and performance of the Sales Agreement), register an Account or make a Booking.

Each time, the scope of data required to conclude the relevant contract is indicated previously in the Online Store (we mark the data whose submission is necessary to conclude the contract / use a specific functionality), as part of other communication channels with the Customer or in the Regulations. Failure to provide Personal Data may result in the inability to effectively perform the above activities.

On what legal basis do we use information about you?

The basis for the processing of the Customer's Personal Data is primarily the need to perform the contract to which he is a party or the need to take action at his request before its conclusion (art.6 par.1 lit.b) GDPR). This applies above all to Personal Data provided in the form when registering, placing Orders and concluding a Sales Agreement or Making a Booking in the Online Store. Also in the case of Personal Data provided to us in connection with a customer complaint, the legal basis for their processing is the necessity to perform / service the contract for the sale of advertised goods.

In the case of data processing operations for the aforementioned marketing purposes, the basis for such processing is the fulfillment of the objectives arising from legitimate interests pursued by the Administrator or by his partners (Article 6 paragraph 1 letter f) of the GDPR), in which case the partners do not take participation in the processing of customer data. On the other hand, to the extent that Administrator's partners can also have direct access to this information - the legal basis for such processing is the Customer's voluntary consent (Article 6 paragraph 1 point a) of the GDPR). In turn, presenting, creating, awarding and implementing ads, offers or promotions (discounts) dedicated to the client, which are based solely on automated processing, including profiling, tailored to his preferences as much as possible, which can significantly influence decisions The Customer, based on the Customer's consent voluntarily (art.6 par.1 lit. a), art. 22 paragraph 2 lit. c) GDPR). However, this applies only to adult customers.

For other (other) purposes, the Customer's Personal Data may be processed on the basis of:

  • consents expressed voluntarily - e.g. persons entering competitions (Article 6 paragraph 1 point a) of the GDPR);

  • applicable law - when the processing is necessary to fulfill the legal obligation incumbent on the Administrator, e.g. when based on tax or accounting regulations, the Administrator settles concluded sales contracts (art.6 par.1 lit.c) RODO);

  • Necessity for purposes other than those listed above resulting from legitimate interests pursued by the Administrator or by a third party, in particular to establish, investigate or defend claims, conducting correspondence with clients, also via contact forms (including replying to clients' messages), market and statistical analyzes (art.6 par.1 lit.f) GDPR).

Is your data profiling and what does this mean for you?

The administrator, for the purposes of presenting general advertisements, offers or promotions (discounts), intended for all customers, in a manner tailored to the interests of a given customer, may learn about his preferences, e.g. by analyzing how often he visits the Online Store and whether and what products buys or reserves in the online store. This allows for a better understanding of the client's expectations and adapting to his needs, without significantly affecting his decisions. Thanks to the Administrator's use of advanced technologies, the above actions will often be performed by the system in an automated manner, thanks to which the content sent will be the most up-to-date and the Customer will be able to read them quickly.

In the case of adult customers, the aforementioned analysis of interests or preferences will also serve to create, award, implement dedicated and possibly highly adapted advertisements, offers or promotions (discounts) in an automated manner, which may have legal effects on it or in a similar way significantly influence it, potentially limiting access to other Clients (option not available to Clients who are not of legal age and have not consented to such Administrator's actions). From the usual "profiling" (i.e., tailoring our messages, banners to your interests), our actions differ in that their result can significantly affect your choices as a consumer, i.e. their result can be very favorable, temporal an offer directed solely to you based on your shopping history and behavior on our site, to which our other customers will not have access. The more often a given Customer uses the Administrator's services and purchases his products, the better promotions and surprises can be prepared for him.

Who can we transfer your data to?

Each time the catalog of recipients of Personal Data processed by the Administrator results primarily from the scope of services used by the Customer.

The catalog of data recipients also results from the consent of the Customer, or from legal provisions, and is clarified as a result of actions taken by him in the Online Store or Application.

The Administrator's partners may take part in the processing of Personal Data to a limited extent, in particular who technically help to run the Online Store or Application efficiently, including communication with our clients (e.g. they support us in sending e-mails, and in the case of advertising - also in marketing campaigns), providers of hosting services or ICT services, carriers or agents performing shipments of Orders, entities servicing electronic payments or card payments in the Online Store, companies that service software, support the Administrator in marketing campaigns, as well as providers of legal and consulting services .

As part of marketing (advertising) activities, the Administrator uses the services of third parties that use cookies in the Online Store / Application.

Is your data also transferred to third countries (outside the European Economic Area)?

As part of the Administrator's use of tools supporting its day-to-day operations made available e.g. by Google, Customer Personal Data may be transferred to a country outside the European Economic Area, in particular to the United States of America (USA) or other country in which the entity cooperating with it maintains tools for processing Personal Data in cooperation with the Administrator.

Adequate security of the transferred Personal Data has been provided by the Administrator through the use of standard data protection clauses adopted pursuant to European Commission decisions and processing entrustment agreements that meet the requirements of the GDPR. In the case of transferring data from Europe to the USA, some entities located there may additionally provide an adequate level of data protection in the so-called Privacy Shield program (more information on this subject is available at: https://www.privacyshield.gov/).

The Customer has the right to obtain a copy of the security measures applied by the Administrator regarding the transfer of Personal Data to a third country by contacting us.

What rights do you have?

Every customer has the right to:

  • lodging a complaint to the President of the Office for Personal Data Protection;

  • transferring Personal Data that has been provided to the Administrator and which are processed in an automated manner, and the processing is carried out on the basis of consent or on the basis of a contract, e.g. to another administrator;

  • access to Personal Data (including e.g. receipt of information that Personal Data is processed);

  • requests for rectification and restriction of processing (e.g. if the Personal Data is incorrect) or deletion of Personal Data (e.g. if it was processed unlawfully);

  • withdrawal of each consent given to the Administrator at any time, whereby withdrawal of consent does not affect the processing carried out by the Administrator in accordance with the law before its withdrawal.

  • object to the processing of Personal Data concerning him carried out in order to implement the legitimate interests of the Administrator or a third party, including in particular processing for the purposes of marketing, including profiling (if there are no other valid legitimate grounds for processing overriding the interests of the Customer).

How long will we keep your data?

Personal Data may be stored for the period of use of the Online Store (but may be deleted after three years from the last activity of the Customer within the Online Store), in the case of marketing activities - until the Customer objects, and if they are related to cookie technology and similar, depending on technical issues, until you delete these files using your browser / device settings (where deleting files is not always the same as deleting Personal Data obtained through these files, hence the possibility of objection).

If the processing of Personal Data is dependent on the consent of the Customer, Personal Data may be processed until it is withdrawn.

In each case:

  • Personal Data will also be stored when legal provisions (e.g. accounting or tax) oblige the Administrator to process them;

  • We will store Personal Data longer in the event that the Customer has any claims against the Administrator, for the purpose of pursuing claims by the Administrator, or for the purpose of asserting or defending against third party claims, for the period of limitation specified by law, in particular the Civil Code.

Depending on the scope of Personal Data and the purposes of their processing, they may be stored for various periods.

In each case, a longer storage period for Personal Data decides.

Will commercial information be sent to you (e.g. to your email address)?

The administrator has the technical ability to communicate with the client remotely (e.g. e-mail).

Commercial information related to the business conducted by the Administrator or entities that cooperate with it may be sent only on the basis of the consent expressed by the Customer.

"Cookies"

  • Who are affected by "cookies"?

  • Due to the fact that the cookie technology (or with functionality similar to cookies) used by the Administrator collects information about each person visiting the Online Store, including as part of the Application, the following provisions of the Policy apply to people who use the Online Store and Application , regardless of whether they remain its Customers (place Orders, reserve Products or have an Account) (hereinafter also the "Visitor").

  • What technology do we use?

  • The Online Store uses technology that stores and gains access to information on a computer or other device connected to the network (in particular using cookies or related solutions) to ensure maximum comfort when using the Online Store, including for statistical purposes and for adaptation to the interests of the Visitor of the advertising content of the Administrator, its partners and advertisers. During a visit to the Online Store, including as part of the Application, data on the Internet activity of the Visitor may be automatically collected.

  • Due to the fact that the Administrator may use solutions with functionality similar to cookies - the following provisions of the Policy should also be relevant to these technologies.

How to delete / block "cookies"?

  • The cookies used are primarily intended to facilitate the Visitor's use of the Online Store and Application, for example, by "remembering" the information given once so that it does not have to provide it every time, as well as to adjust their content, including the presented ads, to her preferences. Cookies are also used to increase the usability and personalization of the content of the Online Store and Application, including the presentation, creation, awarding and implementation of advertisements, offers or promotions (discounts) dedicated to a given Visitor in accordance with his interests (applies only to the situation where he is of legal age and expressed consent to such action). 

  • How to delete / block "cookies"? 

  • The Visitor may change the way cookies are used by managing the consent given as part of the privacy settings on our website or by the browser or the Application, including blocking or removing those that come from the Online Store (and other websites). To do this, change your browser or Application settings. The removal method differs depending on the web browser used. Information on how to delete cookies should be in the "Help" tab of the selected web browser. Deleting cookies is not the same as deleting Personal Data by the Personal Data Administrator obtained via cookies.

  • What consequences will the removal or blocking of "cookies" have?

  • Restricting the use of cookies on a given device prevents or significantly hinders the proper use of the Online Store, for example, it may be associated with the inability to maintain the login session.

How can you contact us?

You can contact the Administrator at any time by sending a message by post or e-mail to the Administrator's address indicated at the beginning of the Policy, or by phone at the phone number indicated at the beginning of the Policy.

How do we secure your data?

The Administrator, taking into account the state of technical knowledge, the cost of implementation and the nature, scope, context and purposes of processing, as well as the risk of violation of the rights or freedoms of natural persons with different probability and severity of threat, applies appropriate technical and organizational measures to protect the Personal Data being processed appropriate to the threats and categories of data subject to protection, in particular, protects data against unauthorized disclosure, removal by an unauthorized person, processing in violation of applicable laws and change, loss, damage or destruction. Sharing information about technical and organizational measures used to ensure processing protection outside may weaken their effectiveness, which threatens the proper protection of Personal Data.

The administrator provides, e.g., the following technical measures to prevent the unauthorized collection and modification of Personal Data sent electronically:

  • Securing the data set against unauthorized access.

  • SSL certificate on the Online Store pages, where Personal Data is provided.

  • Data encryption for the authorization of a person using the functionality of the Online Store.

Since when is this version of the Policy in force?

This version of the Policy is effective from May 23, 2018.

 

I hereby declare that I have read the information.