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Hurtownia Kesi

FAQ - Frequently Asked Questions

Welcome to the FAQ section of our women's wholesale clothing business! We are here to answer all your questions about our offer, the ordering process, cooperation conditions, etc. Our wholesale specializes in delivering the latest trends in women's fashion to business clients. Whether you're a small boutique or a large retail chain, our answers will help you understand how we can achieve success together in the world of fashion.

Who Are We?

As an experienced Turkish wholesale clothing company, we specialize in offering the highest quality women's clothing. Our partnerships with renowned manufacturers from Turkey, Italy, and Poland allow us to supply unique and fashionable products that stand out in the market.

Our range includes a wide variety of clothing, from elegant dresses to everyday wear, ensuring diversity and freshness in each collection. With direct imports from Turkey and Italy, we guarantee the authenticity and exceptional quality of our products, making us one of the leading wholesalers in the women's fashion industry.

What Women's Fashion Trends Can I Find at Kesi?

In our Kesi wholesale, we offer the latest trends in women's fashion, including seasonal collections and exclusive designs. We regularly update our assortment so that our customers can enjoy the freshest styles, from elegant dresses to everyday casual wear.

I Registered My Business Details on Your Site, But I Still Don't See Prices. What's the Reason?

Registration alone does not grant access to the site. Business details are verified in the VIES system, and after successful verification, we grant wholesale status and inform via email. Statuses are granted during working hours, and the time may be extended after hours.

Please log out and log back in after account activation to fully utilize the site's functionalities.

Can I Use Your Photos?

Our customers after making purchases can use our photos, which are available for download on our website.

Do You Provide XML Files?

Yes, we provide XML files for our customers, which allows for easy integration of our assortment with your online store. Our XML files are regularly updated to provide the latest product information, including descriptions, prices, and availability, which is key for effective e-commerce management.

Is Cooperation in the Dropshipping Model Possible?

Currently, we do not offer a dropshipping model, which means we do not handle the direct shipment of goods to the end customer. However, we provide alternative solutions for our business customers. You can place individual orders and combine them into one shipment to save on shipping costs. After placing and paying for orders, the ready-to-ship packages will be sent in one package, which is an efficient and convenient option for our customers.

Can Individuals Without a Business Purchase from You?

As a wholesaler, we work exclusively with businesses. We do not handle retail purchases for individual customers.

Does Kesi Offer Plus Size Clothing?

Yes, at Kesi, we are proud to offer plus size clothing. We understand the diversity of our customers' needs and strive to provide fashionable clothing for every figure.

How Can I Follow the Latest Collections and Offers at Kesi Wholesale?

We encourage you to follow our website(New Arrivals) and social media (Instagram)(Facebook), where we regularly inform about new products, promotions, and exclusive offers.

What's the Minimum Purchase Amount and Do You Issue an Invoice or Can Goods Be Purchased Without an Invoice?

Our customers can order any amount of goods; there are no restrictions. We always issue a VAT invoice for purchases, and there is no other way to buy from us.

Where Can I Check My Discounts?

You can check your discounts by logging into your profile. Hover over the person icon in the top right corner, and from the dropdown menu select “DISCOUNT INFORMATION”

Can I Return Purchased Goods?

In accordance with our terms and conditions and regulations regarding the right to withdraw from a contract, our customers have the option to return goods within 21 days of purchase. Detailed information about the return process and required procedures are available in section VII of our terms and conditions, allowing you easy and convenient management of your purchases.

What Are the Delivery Options and Shipping Costs at Kesi Wholesale?

At Kesi women's clothing wholesale, we offer our customers varied delivery options to meet different needs and preferences. For orders placed in Poland, we use GLS and DPD courier services, known for their fast and reliable delivery. Customers ordering from outside Poland can also use GLS services, ensuring efficient and secure international shipping.

Detailed information on shipping costs for each region is available on our page Shipping Costs

Where Can I Check the Status of My Order and Where Is My Package?

You can track the history of your orders in your customer account under the "MY ORDERS" tab. After the order is dispatched, you will receive an email with this information and a link to track the shipment.

What Is the Order Processing Time?

The order processing time in Poland depends on the chosen payment method. Orders placed by 12:30-13:00 with the option of payment on delivery (to the courier) or made by quick payment available on the website are shipped within 24 hours. Orders placed later or with payment by standard bank transfer are shipped after the payment is recorded on our account.

Why Can't I Change Billing Details and Invoice Data?

If you wish to change shipping details, you can do it yourself. For changing business details, unfortunately, it is not possible directly. In such a case, it is necessary to create a new customer account. For any questions or support needs, please contact customer service at info@hurtownia-kesi.pl.

How Can I Make Payments for Placed Orders?

Payment in PLN can be made by quick payment Przelewy24 or PayU available when placing an order or by traditional bank transfer to a bank account in PLN or Euro, below are the respective account numbers for payments:

Payment in PLN:


Bank Millennium S.A.

BIC (Swift) Code: BIGBPLPW

Marwelo Sp. z o.o. Al. Jana Pawła II 63 95-080 Tuszyn

Payment in EURO:


Bank Millennium S.A.

BIC (Swift) Code: BIGBPLPW

Marwelo Sp. z o.o. Al. Jana Pawła II 63 95-080 Tuszyn

Can I Purchase Goods In Person?

We are an online wholesaler and all our assortment is available on our website hurtownia-kesi.pl. The photos presented on the site are taken by us and reflect the actual state of the presented clothing. We do not have a showroom and it is not possible to see the goods live, but ordered goods can be collected in person and paid for on site in cash in Polish currency. This option applies only and exclusively to businesses.

We hope that our FAQ section has provided answers to all your questions regarding cooperation with our women's clothing wholesale. Remember, we are always available to help and provide the best solutions for your business. Contact us to learn more about our offer and join the ranks of satisfied customers who already benefit from cooperation with us. Thank you for your interest and we look forward to your order!


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